At Gorsun, we believe in our products. That’s why we back them all with a Limited Lifetime warranty and provide friendly, easy-to-reach support.
1. Pre-sale service: Recommend suitable and colorful models with the best competitive ex-work price based on your demands.
2. On-purchase service: Provide packing design service,private model with patent without potential infringement. Provide production process video if you need,guarantee 100% timeliness.
3. After-sales service: All of shipment documents(include battery and products certs) release on time. Complain Management team provide professional 8D improvement report within 3 word days.
Gorsun strives to build every product with the highest attention to detail and craftsmanship. However, sometimes there are occurrences of defect.
Gorsun warrants that our products will be free from defects in materials and workmanship for the life of the product. We make no other warranty, express or implied, and any implied warranty of merchantability or fitness for a particular purpose which exceeds the foregoing warranty is hereby disclaimed.
We recommend you treat your Gorsun product as you would a nice pair of sunglasses and keep them in safe location when not in use. All warranty claims are subject to Gorsun authorization and at our sole discretion.
